Show Article updated in Recent activity | Community
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Show Article updated in Recent activity

  • February 2, 2018
  • 3 replies
  • 0 views

Would it be possible to enable so we can also display recently updated articles in Recent activity so our customers can easily see when an article has been updated?

We'd like to show the following for Recent activity: 

- Article created
- Article updated
- New comment

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3 replies

Nicole17
  • February 2, 2018

Hey Emelie - 

I'm going to move your post over to Q&A to see if any users over there have suggestions on ways you can use a customization to get this kind of functionality. 


  • February 3, 2018

Hi Emelie,

This is a feature that people have been wanting for a while now.  The page your looking at uses the {{recent_activity}} helper link

See here:

https://support.zendesk.com/hc/en-us/community/posts/204510647--recent-activity-not-showing-recently-updated-articles

https://support.zendesk.com/hc/en-us/community/posts/210652277-Add-more-detailed-scope-options-for-Recent-Activity

there is a "kind of" workaround in the docs.  There is a helper link called: {{recent_articles}} and you could use it in conjunction with the recent_activity link scoped to using community: {{recent_activity scope = 'community'}}

This way, you have recent community only activity on top with recently viewed articles on the bottom. Again, not really a work around as you wouldn't get only updated articles but anything viewed.

Other option is likely some custom javascript.  You can call the articles api below and sort by date.   https://developer.zendesk.com/rest_api/docs/help_center/articles#articles

 


  • February 9, 2018

Thanks for jumping in, David!