Hey guys! I would love to get a daily slack notification on amount of Open tickets. We don't often Zendesk open and would love to get more visibility on the amount in the queue. Any suggestions on how to do this?
Send Slack Notification of the Amount of Open Tickets Daily
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Hey Charles,
One of our Community Moderators created a user tip similar to what you're looking for here: How To Create a Slack Notification When a Ticket View Reaches a Specific Threshold
I may not be exactly what you're looking for but I hope it points you in the right direction!