My company is working to improve our subscriber retention, and as part of that, we are attempting to roll-out a "surprise and delight" initiative. To that end, it is our goal to provide "thank you" rewards to users that contact our support team for a variety of different reasons. We are not a physical products company, however, we are open to physically sending something in the mail, but I'm curious to know how other companies manage "rewards" via their CS teams? Are their apps available for ZD that would make the management of shipping "free" products to our digital members? Are their print on demand companies that can integrate with ZD? The world is big and I would love to know what some of the options are.
Reward / Thank You gifts for users
@asad rehman We are a digital content subscription company in the entertainment space. We provide crosswords and comic strips for people over age 16.
Hey!
I just stumbled upon your post, and i found it interesting. could you please tell me more details.
Regards:
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.