When using teams side channel conversations with a team, the replies sent from Teams are not showing up in the ticket. I can send from zendesk fine and I can upload attachments from teams , but not send a reply message.
Replies not being receieved
Hi Dan, I wanted to check to see if this is still happening for you. If so please let me know and I'll open a ticket so we can investigate further.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.