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Redirect from deprecated website to zendesk website

  • September 28, 2021
  • 1 reply
  • 0 views

We have an old website with another vendor that we are deprecating and wish to redirect to zendesk website.  Basically a http 301 redirect.  

Currently DNS is something like:
AAA.example.com CNAME BBB.<vendor>.com

Can we change DNS to something like:
AAA.example.com CNAME AAA.zendesk.com

Zendesk currently has our
support.example.com CNAME example.zendesk.com

Can zendesk handle the SSL cert and the 301 redirect to from AAA.example.com to support.example.com?

1 reply

Dave12
  • September 28, 2021

Hi Wes,

Does this article (and the links in it) have helpful information for you? How to redirect users from my previous support website to Guide without affecting SEO