Hey Folks,
By publishing this request here, we want to research and gain a close understanding of the main issues faced by an Zendesk users when it comes to integrating a chatbot with the Zendesk live chat.
Would be very useful if the community can help enumerate a few important, urgent and unmet needs that they have around the current chatbot ecosystem.
Thanks for your answers in advance.
Best regards,
Mousumi
App Store: https://www.zendesk.com/marketplace/apps/chat/725792/kommunicate-ai-chatbot/