Problem with exposing Sunshine objects attributes | Community
Skip to main content

Problem with exposing Sunshine objects attributes

  • January 20, 2020
  • 1 reply
  • 0 views

I am new to zendesk. I have created app to fetch & display ticket and requester details and I have created app to show details from 3rd party website too.

Currently, I am working on Sunshine API and I created a zendesk app to expose the Sunshine objects values but could not find success. Need help if anyone can.

I have created Sunshine custom object 'pc' with 3 attributes 'id', 'model' & 'is_laptop'. Also, I have created the relation 'pc_has_many_tickets' with "source": "pc"
and "target": ["zen:ticket"]. Then, using curl I have also filled in attributes values for my ticket# 7. Now I wanted to expose these values on my newly created zendesk app. I am not able to achieve even after providing api setting and retrieve values.


I tried to test the retrieval code using v2 REPL where zafClient.get('ticket.id') --> getting value and,
zafClient.get('pc.id') --> not getting value but getting error.

I have raised a ticket and attached my js & html file in the same. Please click below link to get attachments.

https://support.zendesk.com/hc/en-us/requests/5149921.

 

ANy quick help would be appreciated.

1 reply

  • January 21, 2020

Thanks for writing Azhar. We have located your ticket and will take a look and get back to you.