Problem Inserting text into the middle of a sentence. | Community
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Problem Inserting text into the middle of a sentence.

  • September 6, 2022
  • 4 replies
  • 0 views

Debra12

When using reply or typing in a side conversation, I am having trouble inserting text into existing sentences. It will allow me to type one character and then the cursor jumps to the end of the text area causing the rest of the characters end up at the end of the text input. This issue is sporadic. When it starts, it happens on every reply until you remove the entire block of text and start fresh. 

4 replies

Staci12
  • September 6, 2022

Me too! It keeps splicing my sentences!


Staci12
  • September 6, 2022

Also it keeps telling me things are misspelled when they aren't. 


Katrina11
  • September 7, 2022

I've had a similar experience. I also have an issue where I paste an image from clipboard into the email, I carriage return to go below the next line to continue typing and it just doesn't type - it jumps back up to the end of the image. Again this is sporadic


Brett13
  • Community Manager
  • September 7, 2022
Hey everyone,
 
This seems like a potential bug so I would recommend reaching out to our Customer Care team using the following instructions: Contacting Zendesk Customer Support
 
They should be able to take a look at some examples and help determine what is causing this issue.
 
Cheers!