Hi all,
I'm looking for a way to report on the number of agents that were online during a given time bucket (e.g. within a given hour of the day). I can't find a way to report on this. Does anyone have any ideas?
Thanks!
Number of agents online at any given time bucket
Hey Owen,
It doesn't look like this kind of reporting is available yet in Explore. I would recommend cross-posting in the following feedback post with your use case so our Product Managers can review. Thanks for taking the time to share this with us!
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