Is there any way/API available that can be used to notify users whenever any new article is posted irrespective of what they have subscribed to?
Notify user about all the new articles
Is there any API you could suggest? I could use sections API to get notifications of articles added in that particular section, but that way I have to subscribe to all the sections.
Any other way I could go around?
Subscriptions are managed at the section level, so that is the way that you would need to do it.
Thanks Nicole. I have one more query for you, it would be very helpful if you could suggest something on that part.
In my Help Widget, I also want to show recently added articles just below Top suggestions. However, I couldn't find any such API or workaround to have that feature incorporated. Can you suggest something?
Hey Scweta,
We don't have a placeholder for recently added articles, however, if you create an article you can promote it and then use the promoted_articles placeholder instead. Check out our available Helpers here: Help Center Helpers
I hope this helps!
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Hi Shweta -
There's not an easy way to do this, and it's something we would generally recommend against. Not only is it a practice that people generally consider a poor customer experience, sending users emails that they have not requested or given permission to be sent falls in the grey area for several countries' communications regulations. You would also need to still allow people to unsubscribe in order to comply with most email-related regulations, thus respecting what they do or do not wish to be subscribed to.