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Notifications not Updating

  • September 21, 2021
  • 1 reply
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Notifications are not marking as read when I have read them and responded to tickets already. I’ve tried deleting and reinstalling app and the same thing happens. I have 80+ tickets showing on my phone…drives me batty.

1 reply

  • September 25, 2021

Hi Sandy,

We're sorry about this. The team is already investigating the issue and is working to have this resolved as soon as possible. I see that you have a request that is already linked to the ticket the dev team is currently working on. We'll get in touch in you thru that ticket as as soon as we have more information to share.

We really appreciate you raising with us. Thank you, Sandy!