Not able to receive tickets in Zendesk account | Community
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Not able to receive tickets in Zendesk account

  • July 27, 2022
  • 3 replies
  • 0 views
A

Hi team, 

I am unable to receive the tickets in zendesk account. Kindly let me know what all info you need from my end.

 

Regards,
Adnan Bhat

Automation Anywhere

    3 replies

    Brett13
    • Brett13
    • Community Manager
    • July 27, 2022
    Hey Adnan,
     
    It looks like you have a ticket open with our Customer Care team regarding this issue so they will follow up with you there to see why tickets are not getting created in your account.
     
    Appreciate you bringing this to our attention!
    A
    • Adnan11
    • Author
    • July 27, 2022

    Thank you, Brett.

    Is it possible if someone from Zendesk can schedule a call asap?

     

     

    Brett13
    • Brett13
    • Community Manager
    • July 29, 2022
    Hey Adnan,

    It looks like our agents followed up with you via email and sent a Zoom link to discuss further.
     
    Cheers!
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