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New to Zendesk

  • June 23, 2020
  • 2 replies
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Hello All,

I am new to Zendesk and not having any prior experience of the tool. Can you suggest from where should I start to learn Zendesk on support perspective.

Any related documents or links would be very helpful.

 

Thanks.

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2 replies

Nicole17
  • June 23, 2020

Welcome to the Zendesk Community! 

Here are a couple of resources that are a good place to start: 

Core concepts for getting started with Zendesk Support 

Getting Started with Support

 

And here's a video tutorial that's on YouTube:

Zendesk: Get started with the basics

I hope those help! Let us know what other questions you have! 


Jason109
  • February 17, 2021

Hi Atif! We are so glad you are enjoying Zendesk and the Community! Please let us know if you have any questions and have a great day.