Need to make One Page FAQ design Knowledge Base | Community
Skip to main content

Need to make One Page FAQ design Knowledge Base

  • June 20, 2018
  • 2 replies
  • 0 views
E

Hi Guys,

I need your help to make a Knowledge Base like "One Page" design for FAQ. 

I have one category and 3 sections. And I need to make such sections like a "buttons" where you click it -> all articles related to this section will be shown on Home page like "FAQ Page with Show and Hide Questions and Answers" under these "Section buttons".

I've tried a lot of variations, but it doesn't work!((

Could anyone help me to sort these out?

 

    2 replies

    C
    • Carsten12
    • June 21, 2018

    Hi Elena

    It sounds like you are looking for some sort of accordion menu for your HelpCenter - Take a look at this article from Wes and see if you can adapt it to your HelpCenter: https://support.zendesk.com/hc/en-us/community/posts/115001228168-Copenhagen-Theme-Home-Page-Accordions 

    If not, i can recommend you contact one of the Zendesk partners and have them help you out: https://www.zendesk.com/support/partners/

    Trapta
    • Trapta
    • June 21, 2018

    Hi @Elena,

    You can use {{category_tree_with_article}} helper to list section and articles on homepage or HC API to get the list all the articles in a section.

    You need to update the UI for in order to show and hide the blocks. Let me know if this solves your issue.

    Team Diziana

    Terms & ConditionsCookie settingsAccessibility statement