In ZD Ticketing configuration, there is a setting:
"Account emails notify agents and end users about their profiles. Welcome emails, verification emails, and password reset emails are all account emails.
User welcome email text:
Message emailed to users when they sign up. The email is sent from your default support address.
Also send a welcome email when a new user is created by an agent or administrator."
We would like to add more text into this textbox and add a few hyperlinks. I need to know:
1) Is it possible to add hyperlinks to this text box so customers can click and be sent to those page
2) How do you do that?
3) Can you give us an example showing how it is done?
Thank you