Currently, we can only configure one drop-down question that is single select. Our current CSAT solution allows for multiple drop-down questions that are conditional based on the CSAT rating and allow for multiple answer selection (ex. "Areas of expertise” and “Areas of improvement”)
Need conditional drop down questions that are multiple-select
This would be of use to us too
I second this and is a roadblock I am experiencing as well
That's exactly what we need. (multiple drop-down questions that are conditional based on the CSAT rating and allow for multiple answer selection)
More flexibility in the creation of the C-Sat. Thank you Kerry for this Post.
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