We have Zendesk brands with different language settings. This causes the system to return the message “Missing translations” on the Article settings panel when creating multi-placements across those Zendesk brands, and the placements aren't published until you select the correct language settings for them. However, even after doing this and successfully publishing the articles, the “Missing translations” message still displays.
"Missing translations" message isn't removed after publishing articles
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.