Metric returning "....following values can't be evaluated: {1} | Community
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Metric returning "....following values can't be evaluated: {1}

  • February 11, 2022
  • 2 replies
  • 0 views
Darren13

The query on a dashboard we have has stopped working.

Looking at the dataset there are two errors:

I've excluded NULL organisations but can't work out what this error is telling me.

I am trying to get the total number of organisations / tickets listed in the query.

The two metrics are set as follows.

      2 replies

      J
      • Judy11
      • October 5, 2022

      Using an existing dashboard that we've used weekly to report prior week metrics for the last 9 months) and receiving this same error when filtering for a specific historical period. Any resolution? We have some records but I'm not confident we have complete and accurate data. 

      R
      • Rosie13
      • October 6, 2022
      Hi Judy, 
       
      Sorry to hear about that issue. One possible reason could be the custom metric is not executable. There might be a faulty custom metric on your report. In order to take a look closer at that report, I encourage you to raise a ticket to our Customer Support. Thank you! 
       
       
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