Merging Tickets - formatting is terrible | Community
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Merging Tickets - formatting is terrible

  • August 31, 2023
  • 2 replies
  • 0 views

What's happened to the merge functionality?  All the formatting is lost when you merge one Ticket into another, and the text is all scrunched up together now.  This looks really unprofessional to the Customer - can this be fixed asap please...

2 replies

  • Author
  • September 5, 2023

@amisha11 @brett13 please can you help?


Hi @vicki11,

If you are experiencing some issues with merging tickets, we ask that you please open a ticket with our Support team so we can investigate specifics with your account.