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Locked Out & No Support

  • June 14, 2022
  • 1 reply
  • 0 views

Our entire team has been locked out of our account for 2 days and unable to communicate with clients.  Communication takes several hours and has be UNHELPFUL!!

1 reply

Brett13
  • Community Manager
  • June 15, 2022
Hey John,

It looks like you have a ticket open with our Finance team and they replied to you yesterday regarding access to your Sell account.
 
Can you confirm you received that email? I'd recommend following up with them there to get this sorted out.
 
Let me know if there's anything else I can help with in the meantime.