JWT Secret SSO set in Zendesk | Community
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JWT Secret SSO set in Zendesk

  • March 21, 2022
  • 1 reply
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Anton22

Hi I have read the article https://support.zendesk.com/hc/en-us/articles/4408845838874-Enabling-JWT-JSON-Web-Token-single-sign-on#topic_bjn_hfd_vhb about generating JWT secret in Zendesk. 
But I have already generated JWT secret in my app and it synchronized with another services.
If there are any chance to set JWT secret in zendesk instead generate it?

1 reply

Nara
  • April 6, 2022
Hi Anton,

At this time, it is not possible to set your own shared secret in Zendesk - for security reasons, the secret will need to be generated in Zendesk itself.