Issue: Missing the Satisfaction tab in my Support Dashboard | Community
Skip to main content

Issue: Missing the Satisfaction tab in my Support Dashboard

  • May 9, 2024
  • 2 replies
  • 0 views
Ayelet12

I have set Customizable CSAT and turned it on. The flow is working fine, but I can;t see its results since the Satisfaction tab is missing from my support dashboard. Hoe can I reach it?

    2 replies

    Tetiana12
    • Tetiana12
    • May 15, 2024

    Thank you for flagging this. We are currently working on the fix. You can create a custom Explore dashboard with a new CSAT. 

    Ayelet12
    • Ayelet12
    • Author
    • May 16, 2024

    Thanks Tetiana,

     

    Thanks for your prompt reply. 

    Unfortunately I'm not sure how to create a custom Explore dashboard either, because its seems that the ‘Create Dashboard’ button is not there either.. (at least as it should be per ZD documentation)

    Terms & ConditionsCookie settingsAccessibility statement