Is this EAP still active? | Community
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Is this EAP still active?

  • May 8, 2025
  • 2 replies
  • 0 views

Elizabeth16

Hi Zendesk team,

 

I'm interested in the outcome of this EAP but don't qualify for it as a non-Enterprise customer. 

 

Is it still in progress? 

 

If it's early access, is there a rollout plan for the feature itself within Guide? Is it for everyone or tied to price plan?

 

Cheers

 

EB

2 replies

  • June 4, 2025

I was told today by Support that it is still within the EAP


Orsolya
  • June 6, 2025
Hi Elizabeth,
 
Yes, the feature is still in EAP. We are rolling it out in the coming weeks, and the feature will be available for Enterprise customers.
 
Cheers,
Orsi