Our team would like to review all macros for responding to customers. Is there a way to export all macros: Title, description, text reply, etc?
When will ZD allow export of data from many reports to be exported to csv or Excel? Another report is the list of articles from the Manage articles UI?
Hi Mary -
One of our community moderators wrote up a tip on how to do this:
Wow! This was very helpful. Do you think ZD will offer easier ways to do this (rather than rely on a customer to write code to do it)?
Hi Mary,
I replied to your other post that addresses exporting Help Center content. I've copied the information below:
"Hey Mary,
There are are a couple of options for exporting Help Center content as mentioned here: Help Center data export
The most common method I've seen is through Kbackup integration that was developed in our App Marketplace: kBackup
If you have any questions regarding the integration you'll want to reach out to the developer directly.
Hope this helps!"
As for an easier method to export macros, there's currently nothing on the roadmap. It looks like we have a feedback post related to this functionality (Import /export Macros) which I encourage you to upvote and provide your use-case.
Cheers!
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