Integration not working with Chrome | Community
Skip to main content

Integration not working with Chrome

  • November 11, 2020
  • 2 replies
  • 0 views
I

Hello,

About a month ago we reported that the integration would not work correctly with Safari on Mac, however, this issue seems to have been resolved.

Now for the past two days, the integration has now stopped working with Chrome. You can below it just loads these bars but doesn't do anything. We've tried multiple computers, resetting cookies/cache, etc. however it seems to have stopped working.

We would appreciate some insight as to why this may be occurring.

    2 replies

    David97
    • David97
    • November 12, 2020

    Hi @iniBuilds Management!

    Thanks for flagging this!

    What version of Chrome are you using? 

    Are any other customers seeing this same issues?

    Thanks,

    David

    David97
    • David97
    • November 12, 2020

    Update on the issue:

    It appears that there was an ad-blocker was causing the app to not load properly. Disabling the ad-blocker seems to have solved the issue and the apps are loading again.

    Thanks,

    David

     

     

    Terms & ConditionsCookie settingsAccessibility statement