Inserting a report into a dashboard then refine it with More options and you'll get the old report version in View mode | Community
Skip to main content

Inserting a report into a dashboard then refine it with More options and you'll get the old report version in View mode

  • June 22, 2023
  • 4 replies
  • 0 views

Joel11

This report was first created with a x-axis "Tickets created - YYYY-mm-dd" (custom attribute).

Then I updated the report and switch out a-axis to "Ticket created - Date" (built in attribute).

Now when I switch between edit and view mode, the view mode shows the old metric, the edit mode the new metric. 

4 replies

Joel11
  • Author
  • June 22, 2023

Actually I identified the root cause in my case.

It seems once you've inserted a report, if you then go to More options and refine and save the report again, the old version is somehow cached and being displayed. 

I worked around this bug by removing the report from the dashboard, then adding it again. Then the up to date report definition is switched in. 


Joel11
  • Author
  • June 22, 2023

Renamed this post from "Old date shows in report in view mode" to "Inserting a report into a dashboard then refine it with More options and you'll get the old report version in View mode".


Joel11
  • Author
  • June 22, 2023

Not sure if the root cause is the lack of "publish changes" button, that doesn't show up if you've alterered a report via "More options"?


Joel11
  • Author
  • June 22, 2023

@walter11 FYI - added this and another bug report. This bug seems rather serious, can you take a look?