I was scammed by a website that is using your ticket system and live chat.
I would like to report a nefarious website that is using your services and that has scammed me.out of a sum of money. Certainly there is some terms of usage agreement between yourself and your clients and scamming is likely a restricted use which warrants termination of the agreement. How do I report this?
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Thank you for contacting us and we're sorry you had a bad experience with this organization. Zendesk provides customer service software that organizations use to give their customers a way to contact them for support. We don't provide support itself, just the channel for communication.
As a software vendor we have no ability to investigate the business practices of the organization you contacted us about or the particular details of your complaint. We're sorry we are unable to provide more guidance other than to recommend contacting the organization directly or, if you believe further action is warranted, the appropriate authorities in your jurisdiction to investigate your complaint. We recommend filing a complaint with the BBB as well here.
You may also report violations by messaging us from the Zendesk User Content and Conduct Policy page .