I am currently using two Zendesk accounts to manage them individually. My team of agents and admins have to log in to two different accounts to manage and answer the tickets. I want to set it up under one hood.
I know about Brands in Zendesk. But I dont think setting up individual brands for each of my clients will be useful here. The reason is that I have admins from the client side added to the Zendesk account. I cannot limit the visibility of those admins so that they cannot see cross-organization tickets.
Look forward to the ideas from the community.