i want to know ip address range for zendesk support | Community
Skip to main content

i want to know ip address range for zendesk support

  • February 14, 2020
  • 2 replies
  • 0 views
M

hello~

I have to register zendesk support ip address. on the mail whitelist.

So I have to know all zendesk support ip ranges.

 

 

    2 replies

    S
    • Simon24
    • February 14, 2020

    Hey @Jason Jeong

    Zendesk is hosted on AWS - I believe they're forwarding requests like this to this link

    #helpsome regards,
    Simon Blouner
    Zendesk Consultant @ helphouse.io

    A
    • Anonymous
    • February 14, 2020

    Hey Jason,

    In most cases (if not all by now) Simon is correct, but it would depend on your POD. You can enter your subdomain here to see what POD you're on.

    See the note in this article (and a list of IP ranges when you are not on POD 12 or above):
    https://support.zendesk.com/hc/en-us/articles/203660846-Configuring-your-firewall-for-use-with-Zendesk

    With kind regards,

    Sebastiaan
    Sparkly ⭐

    Terms & ConditionsCookie settingsAccessibility statement