I have been locked out! | Community
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I have been locked out!

  • February 22, 2022
  • 3 replies
  • 0 views
IXQ

I was trying to make MC Mobility Support, but I got this:

  • On minecraftmobility.zendesk.com
  • On minecraftmobility7812.zendesk.com
  • Plus, I'm switching. Goodbye Zendesk. 💔

    3 replies

    Brett13
    • Brett13
    • Community Manager
    • February 22, 2022
    Hey IXQ Team,

    Thanks for bringing this to our attention!
     
    I'll need to create a ticket on your behalf so our Customer Care team can look into this further for you and figure out why you're receiving this error.
     
    You'll receive an email shortly stating your ticket has been created.
     
    Cheers!
    R
    • Ron27
    • July 20, 2023

    Hello, I we are locked out of our account. Can someone please contact me to assist? 

    Brett13
    • Brett13
    • Community Manager
    • July 20, 2023

    Hey @ron27, 

    Thanks for bringing this to our attention! I'm going to create a ticket on your behalf and escalate this to our Customer Care team so they can assist further.

    You'll receive an email shortly stating your ticket has been created. Additionally, I will remove your email address from this comment just to ensure your personal data remains secure.

    Cheers!

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