I don't see GenAI controls in Guide, how to enable it? | Community
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I don't see GenAI controls in Guide, how to enable it?

  • December 6, 2023
  • 3 replies
  • 0 views
Alexey15

I enabled it in Admin Center and it appears in Support module, but I don't see any text enhancement capabilities in Guide  

      3 replies

      Jennings
      • Jennings
      • December 16, 2023

      Yeah, nothing AI in the Guide to review articles or write new ones. 

      Katarzyna13

      @alexey15,

      I see that you've been onboarded to GenAI in Knowledge last week. Hope you can see the option on your account now. 

      @jennings,

      Our current GenAI functionality in Knowledge is focused on writing enhancements - expanding text and tone shift. We are planning to introduce more tools in 2024. 

      Jennings
      • Jennings
      • December 18, 2023

      Thanks team! We found it. We'll let you know how it compares to Grammarly, which we have used in all our articles since 2017.

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