I cant login to our account to update payment details | Community
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I cant login to our account to update payment details

  • March 22, 2023
  • 1 reply
  • 0 views

How come it says my ZenDesk account no longer exists? I am trying to login to make a payment. This has happened 3 times. I should still have an account active, so I can pay my bill! Its contentlaunchhelp.zendesk.com 

Thanks, 

Jon Wuebben

Content Launch

jon@contentlaunch.com

1 reply

Brett13
  • Community Manager
  • March 23, 2023
Hey Jon,
 
Sorry to hear you're unable to access your account. I'm going to create a ticket on your behalf so our Customer Care team can dig into this further with you.
 
You'll receive an email shortly stating your ticket has been created.
 
Thanks for bringing this to our attention!