How uninstall my whatsapp account correctly | Community
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How uninstall my whatsapp account correctly

  • September 17, 2021
  • 1 reply
  • 0 views

hi, i was trying to uninstall my whatsapp from zendesk but i dont know if i will be available to verify my number again, whatsapp its notifying  me that my number is not a valid mobile number for the country Guatemala. 

i need my number back all my customer are there.

1 reply

Cheeny
  • September 19, 2021

Hi Lewis,

Are you trying to use a previously connected, and verified WhatsApp number in Zendesk Support? If yes, it can no longer be removed or used with the WhatsApp for Small Business app or any WhatsApp app on a mobile device.

More information can be found here Setting up your WhatsApp channel (standard agent interface)