How to see a specific game's ticket in [All unresolved Tickets] | Community
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How to see a specific game's ticket in [All unresolved Tickets]

  • October 27, 2022
  • 1 reply
  • 0 views

Haley11

Hi, there 🙌

I've got questions regarding queues.

- Subdomain:
https://nexonkr.zendesk.com/
(Assumming into our subdomain is allowed to see the ticket example)

[Questions]
How can I see a specific Brand's tickets in [All unresolved Tickets] queue?
https://nexonkr.zendesk.com/agent/filters/5611612423961

Filters do not seem to allow me see per Brands.

1 reply

Brett13
  • Community Manager
  • October 27, 2022
Hey Jiyoon,

Thanks for posting your question! 

I would recommend reaching out to our Customer Care team directly using these instructions since your question will require us to look at account specific information.
 
Our Customer Care team should be able to assist further.
 
Cheers!