How to prevent email creation when mail send to the address added as support address | Community
Skip to main content

How to prevent email creation when mail send to the address added as support address

  • July 19, 2021
  • 1 reply
  • 0 views

Zendesk15

Hello,


Is there a way to only allow ticket creation from mail arriving at the address we added as support address in Zendesk only if they come from a specific domain ?

 

Kind Regards

 

 

1 reply

  • July 19, 2021

Allowlist/Blocklist maybe?

Settings/Customers