How to hide social media buttons on community posts. | Community
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How to hide social media buttons on community posts.

  • March 12, 2018
  • 13 replies
  • 0 views
B

Hi,

How to hide or disable social media buttons on community posts?

Thanks,

Bartek

    This topic has been closed for replies.

    13 replies

    A
    • Anil13
    • March 13, 2018

    Text too long, please update

    B
    • Bartosz11
    • Author
    • March 13, 2018

    Excellent. Thank you!

    J

    Is there a way to do this not being on the upper plans. This is really limiting if I need no other features in the upper guide plans

    Vladan
    • Vladan
    • July 9, 2018

    Hi Jonathan, unfortunately, there is no way to achieve this on the lowest plan. :/

    A
    • Aswin
    • October 22, 2018

    Can we remove a specific option? We don't want Google+ sharing option. We need Pinterest instead.

    M
    • Michael240
    • February 12, 2019

    I have a comparable issue here – we want to remove Google+ and add Instagram and Vimeo instead. 

    Brett13
    • Brett13
    • Community Manager
    • February 12, 2019

    Hey Michael,

    You'll most likely need to remove the code that displays these social media buttons which I've provided below:

    <div class="article-share"></div>

    If you want to include Instagram and Vimeo you'll need to custom code this into your theme as there's no native way to add these social media buttons unfortunately.

    Let me know if you have any other questions!

    P
    • Pascal14
    • March 25, 2019

    Hey Brett

    I want to clarify the question of Michal ans Aswin again.

    Is it possible to only remove the google+ icon?
    If yes - where exactly?

    Thanks for your answer.

    A
    • Aswin
    • March 25, 2019

    Hi Pascal - There's no option to remove a particular social media share option. They are available only as a set. So we'd need to remove the entire thing and then add a custom code with the options required. We're checking the below two:

    https://www.addthis.com/get/share/
    https://www.sharethis.com/

    I wish Zendesk provides a checklist kind of thing and allow the users to select the sharing options as required. One can only dream! :)

    Brett13
    • Brett13
    • Community Manager
    • March 25, 2019

    @Aswin thanks for sharing!

    @Pascal as Aswin mentioned you can only remove these icons as a set and then custom code the social media icons you would like to include.

    Cheers!

    P
    • Pascal14
    • March 25, 2019

    Hi Aswin
    HI Brett

    Thanks for your fast answer and suggestions how to add other things.

    Yes there has to be a possibility. When you know that google plus is shutting down their plattform then zendesk has to react. And as mentioned there should be more possibilities to include or "turn on/off".

     

    Cheers

    Brett13
    • Brett13
    • Community Manager
    • March 25, 2019

    Hi Pascal,

    Currently there's no native way to toggle on/off certain social media icons and this would need to be done via custom code. I recommend cross-posting your feedback to our Guide Product Feedback Forum to help provide visibility to our Product Managers.

    If you have any additional questions for me in the meantime let me know!

    Д

    Hi!

    The solution, albeit simple, seem not to work for me.

    Not only nothing happens when I delete the relevant sentence, nothing happens when I also delete the whole string.

    What do?

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