Hi all,
We're all interested in how we benchmark against competitors.
That's why we created this survey about help center organization, and we are asking you to participate in it. The result will be a research paper with all the statistics and analytics on how companies use their help centers. It's anonymous and helpful to the CX community.
And to thank you for being an active participant, we left a gift at the end of the survey. You can get free recommendations on metrics and help center performance from Zendesk experts.