Sign up for the EAP using this Google form.
All you have to do is fill in some information and we'll get back to you!
Please note that depending on the volume of requests for this EAP, our response time can vary.
Note that to be eligible for the EAP, you need to be on a Zendesk Sell Enterprise or Elite plan.
Hello,
We applied for this over 2 months ago. Can you please provide us with a status update of our application for this EAP function.
We're approved for EAP. However, when we moved all of our sales staff into Sell, all of their lines do not have this capability except for the one line that was approved. We were told the EAP was on an account level instead of a user level. It's been over a week of back and fourth chat messages with no resolution. The Zendesk Sell phone system is lacking major functionality that a phone system and CRM need to be remotely close to even a minimal viable product.
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