We have a sponsored account with an outdated admin e-mail address. Our company was acquired and the Zendesk Sponsored Account Admin Role has an outdated e-mail account that we can no longer access. How do we resent Admin credentials and update admin role e-mail alias?
How do I change the admin e-mail address for a sponsored account?
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Hey Lee,
I'm going to create a ticket on your behalf so our Customer Care team can work with you on this. You'll receive an email shortly stating your ticket has been created.
Cheers!