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How can I speak to an agent and not just a bot

  • September 30, 2021
  • 1 reply
  • 0 views

I need assistance setting up my support email system as I have Microsoft Exchange online and I'm having issues with my email not been generated as tickets when using my external email

1 reply

Cheeny
  • October 3, 2021

Hi Peet,

Are you trying to set up email forwarding in Zendesk? I suggest that you check Forwarding incoming emails to Zendesk Support for guidance. Further, here's how you can request support from our Team.