I want to collect more fiedls including Phone Number, Order Number through business hours responds, Currentlys its only showing 2 fields, Email and Name, Let me know if its possible or not?
How can i collect more customer data through zendesk responds
Hi ahsan - can you possibly be more specific with the request please? You want to collect more data from the customers?
Are your customers using Zendesk Web form when submitting tickets?
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.