Help Center notifications - do Suspended Users get emails? | Community
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Help Center notifications - do Suspended Users get emails?

  • November 19, 2015
  • 1 reply
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M

We have many of our end-users subscribed to receive notifications to certain Help Center sections.  If a user is suspended from creating tickets, does that also prevent them from receiving notification emails of new topics in the Help Center?

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    1 reply

    J
    • Jessie17
    • November 19, 2015

    Hi Matt!

    I did some testing on this and was able to determined that if an end-user is suspended they will not get email notifications of updates in Help Center.

    Hope that helps!

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