Havent received Verification mail for creating a free account | Community
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Havent received Verification mail for creating a free account

  • October 7, 2022
  • 1 reply
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hariharan

HI,
I want to try the zendesk api thus i planned to register an account under 14 day free trial and i registered.. I received an welcome email which dosnt have an verification link.. And if i clicked the get started it is taking me to a login page where if i inputted my credentials it says

"You're already registered.

  • You need to verify your email address by clicking the verify link in your welcome email. We have sent you a new verification email

"

and havent received verification mail if thats the case.... thus couldnt login.. have tried with multiple accounts yet the issue remains the same.. only getting welcome mail. Have checked in spam and everything but am not getting it.

Thankss and regards

1 reply

Ifra
  • October 7, 2022

Can you share the screenshot of your welcome message?