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Guide Views in Explore

  • April 13, 2022
  • 2 replies
  • 0 views

Joshua11

I'm trying to do a report on # of views for our Help Center. Because we have several subsections with the same title (for example, there is a "Getting Started" subsection for each of our products) Explore bundles up the view count for any subsection that shares the same title. 

I see that I can add the section ID to the query, but that doesn't help me since I'll have to look up each ID and create a custom attribute for it. Is there any easy way to show the complete path of a section/subsection/article in situations like ours?

2 replies

Dave12
  • April 14, 2022
Hi Joshua, 
 
The full article path isn't available, but you might be able to use the Article section title attribute? Knowledge Base attributes

Joshua11
  • Author
  • April 15, 2022

Thanks, @dave12, but that's part of my original issue: we have several sections with the same names. It sounds like our only option is to update those sections so they pertain to their specific product. 

What's the best way to request that something like the full article path be added to Explore?