Get ticket ID after user submit via Web Widget Contact Form | Community
Skip to main content

Get ticket ID after user submit via Web Widget Contact Form

  • September 30, 2021
  • 0 replies
  • 0 views

Is there any way to get ticket Id after User submits ticket via Zendesk Web Widget. My thought was to catch this id on Contact Form Submitted callback, but there is no any ticket info, only id and name of contact form (e.g. {"action":"Contact Form Submitted","properties":{"id":900******006,"name":"re*****u"},"category":"Zendesk Web Widget"})