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Feedback - Selecting multiple values

  • June 3, 2022
  • 2 replies
  • 0 views

Martijn12

Currently, it is only supported to select one value. With the introduction of the Multi-select field type we have seen more and more use cases where this field would be very helpful if it referenced Tickets, Users or Organization (or even Sunshine Data Objects). It would be great if this would be supported to allow multiple field values, just like Sunshine allows 1:1 or 1:many relationships.

2 replies

Ashwin11
  • June 17, 2022

hi @martijn12- Would you mind sharing a use case that would help in this reference. At this point, we don't anticipate Lookup fields to support 1:Many relationships. However, as we introduce more field types, the use cases would drive more traction towards building the capability. 


  • June 23, 2022

Agree. Often there is more than one person that can be contacted and now the agent need to know the name of the "others" that aren't displayed which kinda defeat the purpose