Feature request: Fix the loading issue in China | Community
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Feature request: Fix the loading issue in China

  • October 25, 2022
  • 1 reply
  • 0 views

I am a developer from Duolingo Beijing Office. Duolingo App is using Zendesk for support pages (https://support.duolingo.com). However the website loads very slow in China, I need to wait 1-2 minute for the page to be rendered.
 
I checked the Chrome console, and found the page is using jquery-ui files which are hosted on Google, so they cannot be accessed in China:
 
 
Could you help fix this issue? I think change the jquery-ui to custom asset urls should fix this problem, and won't take big effort.

1 reply

Aran
  • November 9, 2022

+1

Big problem, our customers in China cannot submit a request via our help center.