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Failures with single sign - unable to access Admin center

  • May 19, 2023
  • 4 replies
  • 0 views

Is there a direct bypass link to the admin center for my account - SSO is bouncing me out of admin, and I need to get to the account directly to fix an issue with a changed ticketing email - URGENT

 

4 replies

Rafael20
  • May 19, 2023

Yep, that's nice, but when I followed the link (I am account owner), I get the following:

And then no subsequent follow up email.

I need a support session to sort out a frozen account (payments are going through successfully, so account status is ok) but access is a problem. Urgent.  Is there NO live help from Zendesk? Ironic!

 

 


Please, need account support - why is there no direct support?

 


Nicole17
  • May 19, 2023

I have created a ticket for you to help you get assistance. Look for that notification in your email.