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Export End users email address

  • September 17, 2019
  • 5 replies
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Is it possible to export all end users email addresses on zendesk?

5 replies

  • September 17, 2019

Hi Josh

The best way to do so is to use the API to pull all the end-users from the database.

I believe this is the end-point you should use: https://developer.zendesk.com/rest_api/docs/support/users


  • Author
  • September 17, 2019

Thanks for this, is there no easy way, I have no idea how any of that will work or what to run


Nicole17
  • September 27, 2019

Hey Josh -

Using the API can sound daunting, but it's actually pretty easy once you know the steps. You'll make a call to the API, download the .json file, convert it to a .csv (there are a number of free online tools that do this, just Google json to csv converter) and then you've got your data.

This article covers the basics of using the API to get data:

Admin's Guide to the Zendesk API


  • April 7, 2021

@Thomas Verschoren I just tried clicking through to that link and the page says "You're not authorized to access this page". I'm an admin for my zendesk account and signed in with my work email.


Devan
  • April 7, 2021

Hello Joseph,

Our apologies for the broken link you ran into. This is due to this article being achieved as the API Console, previously available at https://developer.zendesk.com/requests/new, has been removed. You can read more about this change in our article that goes over this change in detail linked below. 

Removal of the API Console

Best regard