Hello, we get the following error when attempting to create a new ticket, but are stuck on where the conditions and/or actions may be going awry. Any suggestions or guidance of what to look for would be most appreciated!
{
"error": "RecordInvalid",
"description": "Record validation errors",
"details": {
"base": [
{
"description": "Phone number: needed",
"error": null,
"ticket_field_id": 360030858472,
"ticket_field_type": "FieldInteger"
},
{
"description": "Phones:Ticket already submitted: needed",
"error": null,
"ticket_field_id": 360030858732,
"ticket_field_type": "FieldTagger"
},
{
"description": "Phones: What type of issue/select an option: needed",
"error": null,
"ticket_field_id": 360031060651,
"ticket_field_type": "FieldTagger"
},
{
"description": "Contact Name: needed",
"error": null,
"ticket_field_id": 360031286311,
"ticket_field_type": "FieldText"
}
]
}
}